Website Privacy Policy
1. Introduction
Welcome to the Privacy Policy of DripRN Mobile IV LLC ("we," "us," or "our"). This policy outlines how we collect, use, disclose, and protect your personal information when you visit our website, www.DripRNMobileIV.com, or use our mobile applications and services.
We are committed to safeguarding your privacy and ensuring that your personal information is handled with care and integrity. This policy is designed in compliance with applicable federal laws, including the Health Insurance Portability and Accountability Act (HIPAA), the Children's Online Privacy Protection Act (COPPA), and relevant Texas state laws, such as the Texas Identity Theft Enforcement and Protection Act and the Texas Health and Safety Code.
As a healthcare provider offering IV hydration therapy mobile clinic services in Texas, we recognize the unique intersection of healthcare and technology and the importance of meticulous adherence to legal and regulatory requirements. This policy reflects our dedication to transparency, accountability, and the protection of your privacy rights under Texas law.
Please read this policy carefully to understand our practices and your rights regarding your personal information. Your trust is paramount to us, and we are here to answer any questions or address any concerns you may have.
2. Definitions
· Personal Information (PI): Information that identifies, relates to, or could reasonably be linked with an individual.
· Protected Health Information (PHI): Individually identifiable health information as defined under HIPAA.
· Business Associates: Third-party entities that perform functions on our behalf.
· Covered Entity: As a healthcare provider, we are considered a covered entity under HIPAA.
3. Information Collection
We collect various types of information to provide and improve our services:
· Personal Information: Such as name, address, email, phone number, etc.
· Health Information: Including medical history, vital signs, medications, etc.
· Children's Information: We comply with COPPA and do not knowingly collect information from children under 18 without parental consent.
· Technical Information: Such as IP address, browser type, etc.
4. Children’s Privacy
We recognize the importance of protecting the privacy of children:
· Parental Consent: We obtain verifiable parental consent before collecting personal information from children under 18.
· Access and Deletion: Parents have the right to review and delete their child's information.
· Third-Party Sharing: We do not share children's information with third parties without parental consent.
5. Compliance with Texas Privacy Laws
We operate in accordance with all applicable laws and regulations of the State of Texas. This includes, but is not limited to:
· Texas Identity Theft Enforcement and Protection Act: We implement reasonable procedures to protect sensitive personal information from unlawful use or disclosure.
· Texas Health and Safety Code: We adhere to specific provisions related to the confidentiality and proper handling of health information, ensuring that medical records are maintained and disclosed in accordance with Texas law.
· Texas Business and Commerce Code: We comply with provisions related to consumer protection, electronic transactions, and other relevant commercial practices.
· Data Breach Notification: In the event of a data breach involving personal information, we will notify affected Texas residents in accordance with Texas law, providing timely and appropriate information as required.
Our commitment to compliance with Texas laws reflects our dedication to operating with integrity, transparency, and respect for the legal rights and privacy of our clients. We continually review and update our practices to ensure alignment with the evolving legal landscape in Texas.
6. HIPAA Compliance
We adhere to the HIPAA Privacy Rule, which establishes national standards to protect individuals' medical records and other individually identifiable health information:
· Use and Disclosure: We use and disclose PHI only as permitted by the Privacy Rule.
· Individual Rights: You have rights over your PHI, including the right to access, amend, and request an accounting of disclosures.
· Safeguards: We implement appropriate safeguards to protect the privacy of PHI.
· Business Associates: We ensure that our business associates comply with the same standards.
These sections provide a comprehensive overview of our privacy practices, reflecting our commitment to comply with all applicable laws and regulations. They are designed to be transparent and user-friendly, ensuring that you understand how we collect, use, and protect your information.
7. Use of Personal Information
We use your personal information for various purposes, including:
· Providing Services: To deliver IV hydration therapy, telemedicine consultations, and other related services.
· Billing and Payment: To process payments for our services.
· Compliance: To comply with legal obligations and regulatory requirements.
· Communication: To communicate with you regarding appointments, updates, and promotions.
· Improvement: To improve and personalize our services.
8. Third-Party Relationships
We may engage in partnerships, collaborations, or agreements with third-party providers, including but not limited to pharmacies, medical suppliers, software providers, payment processors, and other relevant entities. This may include:
· Pharmacies: Such as Empower Pharmacy, Olympia Pharmacy, and others.
· Medical Suppliers: Such as McKesson, Henry Schein, and others.
· Software Providers: Such as CleverWaiver, Square, Amazon, Google My Business, and others.
· Changes and Additions: We may change or add to the third-party relationships described above as our business evolves. Any such changes or additions will be in compliance with applicable laws and regulations, and we will manage the associated personal information in accordance with this Privacy Policy.
9. Consent Procedures
We obtain and document your consent for various purposes:
· Treatment Consent: Through signed consent forms and teleconference consultations.
· HIPAA Consent: Through signed HIPAA forms.
· Marketing Consent: We obtain your explicit consent for marketing communications.
· Children's Consent: We comply with COPPA by obtaining verifiable parental consent.
10. Data Security
We implement robust security measures to protect your information:
· Technical Safeguards: Such as encryption, firewalls, and secure access controls.
· Administrative Safeguards: Including policies, procedures, and staff training.
· Physical Safeguards: Such as secure facilities and equipment.
· Breach Notification: We comply with legal requirements for notifying affected individuals and authorities in case of a data breach.
11. Access and Control of Information
You have specific rights regarding your information:
· Access: You may request access to your personal and health information.
· Amendment: You may request corrections or amendments to inaccurate information.
· Deletion: You may request deletion of your information, subject to legal retention requirements.
· Restrictions: You may request restrictions on the use and disclosure of your information.
12. Geolocation Data
As a mobile business, we may collect and use geolocation data:
· Collection: We collect geolocation data to provide services at your location.
· Consent: We obtain your explicit consent for collecting and using geolocation data.
· Security: We implement security measures to protect geolocation data.
These sections further detail our practices and commitments to safeguarding your privacy and ensuring compliance with relevant laws. They reflect our transparent approach to handling your information and our dedication to providing secure and trustworthy services.
13. Online Tracking and Cookies
We may use cookies and other tracking technologies:
· Purpose: To enhance user experience, analyze website usage, and improve our services.
· Consent: We provide clear information and obtain your consent where required.
· Control: You have the ability to manage and disable cookies through your browser settings.
For more information on this section please refer to our Cookie Policy.
14. Marketing and Communication Preferences
You have control over marketing communications:
· Opt-in/Opt-out: You may choose to receive or opt-out of marketing communications.
· Preferences: You can manage your communication preferences through your account settings.
15. International Data Transfers
We comply with laws governing international data transfers:
· Transfers: We do not transfer your information to countries without adequate data protection laws.
· Safeguards: We implement safeguards for any international data processing activities.
16. Complaints and Dispute Resolution
We provide mechanisms for resolving complaints:
· Complaints: You may file a complaint regarding privacy practices through our contact information.
· Resolution: We will investigate and respond to your complaint promptly.
· Regulatory Authorities: You may also file a complaint with relevant regulatory authorities.
17. Changes to the Privacy Policy
We may update this Privacy Policy:
· Updates: We may make changes to reflect legal, technological, or business developments.
· Notification: We will notify you of significant changes through our website or other communication channels.
18. Contact Information
If you have any questions, concerns, or requests related to this Privacy Policy, please contact us at:
Email: DripRNmobileivhydration@gmail.com
Phone:
281-799-4442
Website: www.DripRNMobileIV.com
We are committed to addressing your inquiries and providing prompt and thoughtful assistance. Your privacy is important to us, and we encourage you to reach out with any questions or concerns.
19. Emergency Medical Care Disclaimer
Our services do not replace emergency medical care:
· Disclaimer: We do not guarantee cures or treatments for ailments or diseases and do not replace emergency medical care.
· Consultation: Always consult your physician or go to the nearest emergency room if needed.
20. Legal and Regulatory Compliance
We adhere to all applicable federal and state laws:
· Compliance: We comply with HIPAA, COPPA, and other relevant privacy laws.
· Texas-Specific Laws: We comply with specific laws applicable to Texas and other jurisdictions where we operate.
This comprehensive Privacy Policy reflects our commitment to maintaining the highest standards of privacy and security for our clients. It is designed to be transparent, user-friendly, and in full compliance with all relevant legal and regulatory requirements.
Please review this policy carefully and contact us if you have any questions or concerns. Your trust is our priority, and we are dedicated to protecting your privacy as we provide our valuable services.
Date last updated: 10/10/2024
Welcome to the Privacy Policy of DripRN Mobile IV LLC ("we," "us," or "our"). This policy outlines how we collect, use, disclose, and protect your personal information when you visit our website, www.DripRNMobileIV.com, or use our mobile applications and services.
We are committed to safeguarding your privacy and ensuring that your personal information is handled with care and integrity. This policy is designed in compliance with applicable federal laws, including the Health Insurance Portability and Accountability Act (HIPAA), the Children's Online Privacy Protection Act (COPPA), and relevant Texas state laws, such as the Texas Identity Theft Enforcement and Protection Act and the Texas Health and Safety Code.
As a healthcare provider offering IV hydration therapy mobile clinic services in Texas, we recognize the unique intersection of healthcare and technology and the importance of meticulous adherence to legal and regulatory requirements. This policy reflects our dedication to transparency, accountability, and the protection of your privacy rights under Texas law.
Please read this policy carefully to understand our practices and your rights regarding your personal information. Your trust is paramount to us, and we are here to answer any questions or address any concerns you may have.
2. Definitions
· Personal Information (PI): Information that identifies, relates to, or could reasonably be linked with an individual.
· Protected Health Information (PHI): Individually identifiable health information as defined under HIPAA.
· Business Associates: Third-party entities that perform functions on our behalf.
· Covered Entity: As a healthcare provider, we are considered a covered entity under HIPAA.
3. Information Collection
We collect various types of information to provide and improve our services:
· Personal Information: Such as name, address, email, phone number, etc.
· Health Information: Including medical history, vital signs, medications, etc.
· Children's Information: We comply with COPPA and do not knowingly collect information from children under 18 without parental consent.
· Technical Information: Such as IP address, browser type, etc.
4. Children’s Privacy
We recognize the importance of protecting the privacy of children:
· Parental Consent: We obtain verifiable parental consent before collecting personal information from children under 18.
· Access and Deletion: Parents have the right to review and delete their child's information.
· Third-Party Sharing: We do not share children's information with third parties without parental consent.
5. Compliance with Texas Privacy Laws
We operate in accordance with all applicable laws and regulations of the State of Texas. This includes, but is not limited to:
· Texas Identity Theft Enforcement and Protection Act: We implement reasonable procedures to protect sensitive personal information from unlawful use or disclosure.
· Texas Health and Safety Code: We adhere to specific provisions related to the confidentiality and proper handling of health information, ensuring that medical records are maintained and disclosed in accordance with Texas law.
· Texas Business and Commerce Code: We comply with provisions related to consumer protection, electronic transactions, and other relevant commercial practices.
· Data Breach Notification: In the event of a data breach involving personal information, we will notify affected Texas residents in accordance with Texas law, providing timely and appropriate information as required.
Our commitment to compliance with Texas laws reflects our dedication to operating with integrity, transparency, and respect for the legal rights and privacy of our clients. We continually review and update our practices to ensure alignment with the evolving legal landscape in Texas.
6. HIPAA Compliance
We adhere to the HIPAA Privacy Rule, which establishes national standards to protect individuals' medical records and other individually identifiable health information:
· Use and Disclosure: We use and disclose PHI only as permitted by the Privacy Rule.
· Individual Rights: You have rights over your PHI, including the right to access, amend, and request an accounting of disclosures.
· Safeguards: We implement appropriate safeguards to protect the privacy of PHI.
· Business Associates: We ensure that our business associates comply with the same standards.
These sections provide a comprehensive overview of our privacy practices, reflecting our commitment to comply with all applicable laws and regulations. They are designed to be transparent and user-friendly, ensuring that you understand how we collect, use, and protect your information.
7. Use of Personal Information
We use your personal information for various purposes, including:
· Providing Services: To deliver IV hydration therapy, telemedicine consultations, and other related services.
· Billing and Payment: To process payments for our services.
· Compliance: To comply with legal obligations and regulatory requirements.
· Communication: To communicate with you regarding appointments, updates, and promotions.
· Improvement: To improve and personalize our services.
8. Third-Party Relationships
We may engage in partnerships, collaborations, or agreements with third-party providers, including but not limited to pharmacies, medical suppliers, software providers, payment processors, and other relevant entities. This may include:
· Pharmacies: Such as Empower Pharmacy, Olympia Pharmacy, and others.
· Medical Suppliers: Such as McKesson, Henry Schein, and others.
· Software Providers: Such as CleverWaiver, Square, Amazon, Google My Business, and others.
· Changes and Additions: We may change or add to the third-party relationships described above as our business evolves. Any such changes or additions will be in compliance with applicable laws and regulations, and we will manage the associated personal information in accordance with this Privacy Policy.
9. Consent Procedures
We obtain and document your consent for various purposes:
· Treatment Consent: Through signed consent forms and teleconference consultations.
· HIPAA Consent: Through signed HIPAA forms.
· Marketing Consent: We obtain your explicit consent for marketing communications.
· Children's Consent: We comply with COPPA by obtaining verifiable parental consent.
10. Data Security
We implement robust security measures to protect your information:
· Technical Safeguards: Such as encryption, firewalls, and secure access controls.
· Administrative Safeguards: Including policies, procedures, and staff training.
· Physical Safeguards: Such as secure facilities and equipment.
· Breach Notification: We comply with legal requirements for notifying affected individuals and authorities in case of a data breach.
11. Access and Control of Information
You have specific rights regarding your information:
· Access: You may request access to your personal and health information.
· Amendment: You may request corrections or amendments to inaccurate information.
· Deletion: You may request deletion of your information, subject to legal retention requirements.
· Restrictions: You may request restrictions on the use and disclosure of your information.
12. Geolocation Data
As a mobile business, we may collect and use geolocation data:
· Collection: We collect geolocation data to provide services at your location.
· Consent: We obtain your explicit consent for collecting and using geolocation data.
· Security: We implement security measures to protect geolocation data.
These sections further detail our practices and commitments to safeguarding your privacy and ensuring compliance with relevant laws. They reflect our transparent approach to handling your information and our dedication to providing secure and trustworthy services.
13. Online Tracking and Cookies
We may use cookies and other tracking technologies:
· Purpose: To enhance user experience, analyze website usage, and improve our services.
· Consent: We provide clear information and obtain your consent where required.
· Control: You have the ability to manage and disable cookies through your browser settings.
For more information on this section please refer to our Cookie Policy.
14. Marketing and Communication Preferences
You have control over marketing communications:
· Opt-in/Opt-out: You may choose to receive or opt-out of marketing communications.
· Preferences: You can manage your communication preferences through your account settings.
15. International Data Transfers
We comply with laws governing international data transfers:
· Transfers: We do not transfer your information to countries without adequate data protection laws.
· Safeguards: We implement safeguards for any international data processing activities.
16. Complaints and Dispute Resolution
We provide mechanisms for resolving complaints:
· Complaints: You may file a complaint regarding privacy practices through our contact information.
· Resolution: We will investigate and respond to your complaint promptly.
· Regulatory Authorities: You may also file a complaint with relevant regulatory authorities.
17. Changes to the Privacy Policy
We may update this Privacy Policy:
· Updates: We may make changes to reflect legal, technological, or business developments.
· Notification: We will notify you of significant changes through our website or other communication channels.
18. Contact Information
If you have any questions, concerns, or requests related to this Privacy Policy, please contact us at:
Email: DripRNmobileivhydration@gmail.com
Phone:
281-799-4442
Website: www.DripRNMobileIV.com
We are committed to addressing your inquiries and providing prompt and thoughtful assistance. Your privacy is important to us, and we encourage you to reach out with any questions or concerns.
19. Emergency Medical Care Disclaimer
Our services do not replace emergency medical care:
· Disclaimer: We do not guarantee cures or treatments for ailments or diseases and do not replace emergency medical care.
· Consultation: Always consult your physician or go to the nearest emergency room if needed.
20. Legal and Regulatory Compliance
We adhere to all applicable federal and state laws:
· Compliance: We comply with HIPAA, COPPA, and other relevant privacy laws.
· Texas-Specific Laws: We comply with specific laws applicable to Texas and other jurisdictions where we operate.
This comprehensive Privacy Policy reflects our commitment to maintaining the highest standards of privacy and security for our clients. It is designed to be transparent, user-friendly, and in full compliance with all relevant legal and regulatory requirements.
Please review this policy carefully and contact us if you have any questions or concerns. Your trust is our priority, and we are dedicated to protecting your privacy as we provide our valuable services.
Date last updated: 10/10/2024